All pick-ups or shipping arrangements must be made within seven (7) days after auction PICK-UP Payment in full is required in order to pick-up your items. See our website home page for a link to schedule pick-ups, www.pookandpook.com. To schedule an appointment for more than 10 small items, please schedule two back-to-back appointments. For large items (furniture, etc.), please call our office at (610) 269-4040 to schedule. Please bring your own packing materials and assistance for loading items into your vehicle. SHIPPING In-House shipping is available to select items which will show "Competitive in-house shipping is available for this lot." in the lot description. If you are interested in this service, please email shipping@pookandpook.com to request we ship your items. If you have a large order (more than 10 items, excluding coins & jewelry, unframed textiles, and ephemera), items valued over $2,000.00 to be shipped internationally, or items not marked eligible for in-house shipping, please contact the third-party shippers. For shipment of small items (art, pottery, and fragile decorative accessories), the following companies have offered their services: The Packaging Store in Lansdale, PA www.packandshipnow.com hello@packandshipnow.com (215) 361-6940, fax: (215) 361-6941 Philadelphia Mailroom www.philadelphiamailroom.com phillymailroom@gmail.com (215) 745-1100; fax: (215) 745-1102 For shipment of large items (furniture, sculptures, etc.), the following companies have offered their services: Scott Cousins (East Coast) scottcousins22@aol.com (978) 491-9353 Sure Express (Worldwide) judy@sureexpress.com (207) 797-3096 HOW THE SHIPPING PROCESS WORKS: 1. You contact any one or more of the shippers listed (or a shipper of your own choosing) to obtain a shipping estimate or to request they ship for you. Be sure to provide us or the shipper with the following information: Your Name (as it appears on your invoice), Lot#(s) Purchased, Invoice Total, and the Zip Code to which the item(s) is being shipped. 2. Notify Us – Contact us to let us know the name of your chosen shipper, email shipping@pookandpook.com. 3. Items Collected – Your item(s) is collected for your chosen shipper. Outside shippers are scheduled throughout the week to come collect your purchased item(s). Independent shippers not listed above must call (610) 269-4040 to schedule a pick-up time. 4. Items Packed and Shipped – Your item(s) is then packed and shipped to your specifications by your chosen shipper. 5. Pay for Shipping – Packing and shipping costs are separate from your auction invoice. Please provide your chosen shipper with payment information to cover the cost of shipping and handling. Pook & Pook will not release items to any shipper until your auction invoice has been paid. New customers paying their auction invoice with a personal/business check or international money order/cashier’s check will delay release of items for 10 days. The release date is supplied to the shipper who will not ship your item(s) sooner unless you provide Pook & Pook with a copy of your cancelled check (we cannot check this from our bank). If you have any questions about paying for your auction invoice, please contact at billing@pookandpook.com. All items must be picked up, or shipping arrangements made, within one week of the day of sale. NOTE: Items left here more than ten (10) days will incur storage fees at a rate of $5.00 per lot per day (this rate applies to all items regardless of size or value).
